Inside the store
We do not allow alcohol, food or drinks brought from outside the store
Payment Term
We accept payment in cash, bank transfer, credit card and quote in local currency (VND) and USD
Personal Belonging
Customer personal belonging like luggage, bag must be keep in the locker
Parking
Customer are allowed to park the vehicles free
Operating time
MON – THU: 10:00 AM to 9:00 PM
FRI – SUN: 10:00 AM to 10:00 PM
Return & Exchange Policy
Product buy at Mercantile cannot be returned or exchanged after purchase
If have shipping error, please attach video to clarify the situation
Purchasing
Offline: Can be picked up at store
Online: Purchase by fanpage or third party channel